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TERT Basic Awareness Course

This training course is designed to train experienced 9-1-1 telecommunicators in one public safety service answering point (PSAP) to assist another temporary, alternate, or permanent PSAP when assistance is needed.

Prerequisites:

  • Minimum of two years as a telecommunicator
  • Basic Telecommunicator Certification course
  • NCIC/TCIC Full Access Operator
  • NIMS ICS 100, 200 and 700
  • IS-144

Suggested Courses:

  • CISM Group and Peer Training
  • Intermediate Spanish for Telecommunicators
  • Crisis Communications course
  • NIMS ICS 300 and 400

 


TERT Team Leader Course

One of the essential components of establishing a viable Telecommunicator Emergency Response Taskforce (TERT) program is to identify and train individuals who will be designated as Team Leaders. Under provisions of the APCO/NENA Standards for TERT Deployment, each deployed team should be accompanied by a Team Leader.

Required Prerequisites:

  • TERT Basic Awareness course
  • Minimum of two years as a telecommunicator
  • Basic Telecommunicator Certification course
  • NCIC/TCIC Full Access Operator
  • NIMS ICS 100, 200, 700 and 800
  • IS-144 and IS-1200

Preferred Prerequisites:

  • EMD certification
  • Supervisory experience in a 911communications center (i.e., CTO, shift supervisor, supervisor or manager)
  • Previous deployment to a disaster area

Suggested Prerequisites:

  • Crisis Communications course
  • Intermediate Spanish for Telecommunicators
  • CISM Group and Peer Training
  • NIMS ICS 300 and 400

 


TERT Train the Trainer Course

The purpose of this course is to prepare TERT Basic Awareness- and TERT Team Leader-certified telecommunicators with the training and skills to become an effective TERT instructor.

Required Prerequisites:
  • Basic TCOLE Instructor Proficiency Certificate
  • TERT Basic Awareness course
  • TERT Team Leader course
  • Minimum of two years as a telecommunicator
  • Basic Telecommunicator Certification course
  • NCIC/TCIC Full Access Operator
  • NIMS ICS 100, 200, 700 and 800
  • IS-144 and IS-1200

Preferred Prerequisites:

  • Previous deployment to a disaster area

Suggested Prerequisites:

  • Crisis Communications course
  • CISM Group and Peer Training
  • NIMS ICS 300 and 400

TERT Online Training Courses

  • IS-144 TERT Basic Awareness Course
  • IS-1200 TERT Team Leader Course

 

All required training certificates must be provided to the TX TERT State Coordinator upon completion.

 

 

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