This training course is designed to train experienced public safety telecommunicators in one Public Safety Answering Point (PSAP) to assist another temporary, alternate, or permanent PSAP when assistance is needed.
Required:
- Minimum of two years as a public safety telecommunicator
- Currently employed with a public safety agency
- Required TCOLE license or Agency Specific Certification (Fire/Medical)
- IS-100, IS-144, IS-200, IS-700, and IS-800
- Telecommunicator-CPR (T-CPR)
Recommended:
- IS-5 Hazardous Materials Awareness
- Incident Tactical Dispatch or Similar
- IS-300
- IS-400
- RADO/All-Hazard Radio Operations Training
- Communications Unit Leader (COML)
- Communications Center Manager
- Critical Incident Stress Management (CISM) or Similar
TERT Team Leader Course
One of the essential components of establishing a viable Telecommunicator Emergency Response Taskforce (TERT) program is to identify and train individuals who will be designated as Team Leaders. Under provisions of the APCO/NENA TERT DEPLOYMENT ANI Standard, each deployed team is required to be accompanied by a Team Leader.
Required:
- Minimum of two years as a public safety telecommunicator
- Currently employed with a public safety agency
- Required TCOLE license or Agency Specific Certification (Fire/Medical)
- IS-100, IS-144, IS-200, IS-700, IS-800, and IS-1200
- Telecommunicator-CPR (T-CPR)
Preferred Prerequisites:
- Supervisory experience in a 9-1-1 communications center (i.e., CTO, shift supervisor, supervisor/manager)
- Previous deployment to a disaster area
Recommended:
- IS-5 Hazardous Materials Awareness
- Incident Tactical Dispatch or Similar
- IS-300
- IS-400
- RADO/All-Hazard Radio Operations Training
- Communications Unit Leader (COML)
- Communications Center Manager
- Critical Incident Stress Management (CISM) or Similar
TERT Train the Trainer Course
The purpose of the TERT Train the Trainer course is to prepare TERT Basic Awareness and TERT Team Leader certified public safety telecommunicators with the training and skills to become an effective TERT instructor. TERT trainers will collaborate with the TX-TERT State Coordinator to identify training needs, assist with scheduling, and host training courses. TERT trainers must follow TCOLE training standards when hosting courses and have the capability to report continuing education hours to TCOLE. The TERT Train the Trainer course is not available online; individuals must attend the classroom course to become certified.
Required:
- Minimum of two years as a public safety telecommunicator
- Currently employed with a public safety agency
- Required TCOLE license or Agency Specific Certification (Fire/Medical)
- Basic TCOLE Instructor Proficiency certification
- TERT Basic Awareness course
- TERT Team Leader course
- IS-100, IS-144, IS-200, IS-700, IS-800, and IS-1200
- Telecommunicator-CPR (T-CPR)
Preferred Prerequisites:
- Previous deployment to a disaster area
Recommended:
- IS-5 Hazardous Materials Awareness
- Incident Tactical Dispatch or Similar
- IS-300
- IS-400
- RADO/All-Hazard Radio Operations Training
- Communications Unit Leader (COML)
- Communications Center Manager
- Critical Incident Stress Management (CISM) or Similar
TERT Online Training Courses
The TERT Basic Awareness course and TERT Team Leader course are available online through the Federal Emergency Management Agency (FEMA) website. Taking the online courses are equivalent to attending the classroom courses.
- IS-144 TERT Basic Awareness Course
- IS-1200 TERT Team Leader Course
Copies of online training certificates must be included when applying to become a TX-TERT member.
